South African actress Deli Malinga has publicly voiced concerns over a recent service experience at Hyundai Springfield in Durban. Malinga claims she was charged over R32,000 for vehicle servicing, which she alleges was not properly completed.
“Be cautious when taking your car for service at Hyundai Springfield in Durban. They pretended to service my car, but after spending a considerable amount of money, I found out that very little had been done.”
Malinga’s Attempt to Resolve the Issue
After discovering the issues with her vehicle, Malinga attempted to contact the dealership’s management to express her concerns. She emailed Mark, the regional manager, and Ranjith, who oversees operations at the Springfield branch, but received no response.
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Deli Malinga expressed disappointment in the Hyundai Dealership, saying,
“I sent an email to the regional manager and copied Ranjith, who is responsible for the Springfield branch. Unfortunately, they have ignored my emails. I want to make sure others do not fall into the same trap.”
Verifying Her Concerns with a Trusted Mechanic
Seeking a second opinion, Malinga turned to a trusted mechanic known by several of her colleagues. To her dismay, the mechanic informed her that some components supposedly replaced during her dealership service were actually untouched.
“Just a few days after the service at Hyundai, I asked a reliable mechanic to check the car. I was shocked when he showed me that parts listed as replaced were still old and rusty,” Malinga said.
Public Reaction to Malinga’s Post
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Nontuthuko Malinga commented, “Hyundai is infamous for poor service, not just at this branch. Sorry to hear about your experience, Deli.”
Another user, Nobantu MaRadebe Mkhize, echoed the sentiment, “They did the same with my car and didn’t even sign the service book. I’m glad I have SMS proof of the service.”